Coronavirus Update

COVID-19 UPDATE 

Chartair remains open for business. As a provider of air transport services to remote communities, Chartair takes its responsibility for the health and safety of our staff and residents at the communities we service extremely seriously.

Chartair have implemented the following processes:

Passengers

  • Only essential personnel will be carried on RPT services to remote communities.
  • Residents returning home will need to provide evidence of residency.
  • Essential personnel will need to provide proof of requirement to attend the community.
  • Passengers will be required to submit to a temperature check, conducted at Check – in. Any passenger with a temperature of over 37 degrees, will be refused travel.
  • Passengers unable to prove they are approved to attend a community will be refused travel.
  • Passengers will be provided with hand sanitizer prior to boarding the aircraft.
  • Passengers who present at check in looking unwell will be refused travel.

In the interest of hygiene, Chartair have ceased providing disposable water bottles and plastic snack packs.  Passengers are encouraged to:

  • Bring their own non-disposable water bottle and snacks.
  • Remove all rubbish from the aircraft when disembarking.

Freight

Chartair will continue to carry freight and mail to remote communities.  To minimize any risk of transmission of COVID-19, community residents MUST NOT approach the aircraft or pilot.

All freight to be carried out of the community must be left for the Pilot to collect. Chartair pilots WILL NOT accept freight direct from community residents.

Please liaise with your local ARO for collection / delivery of freight.

Cleaning

Chartair have implemented a robust aircraft and office cleaning program.

If you have any questions of Chartair, please email the Safety and Quality Manager at sq.manager@chartair.com.au or the CEO at ceo@chartair.com.au

Additional Information can be found at:

www.health.gov.au

www.health.nt.gov.au

www.heatlhywa.gov.au

www.health.qld.gov.au

https://www.health.gov.au/sites/default/files/documents/2020/03/coronavirus-covid-19-information-for-the-airline-industry-including-flight-crew.pdf

https://www.who.int/emergencies/diseases/novel-coronavirus-2019

https://www.smartraveller.gov.au/

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About Us

ABOUT US

At Chartair, safety is everyone’s responsibility – whether on the ground or in the air, we simply won’t compromise.

As one of the few general aviation operators in the country operating under a low capacity RPT AOC, there are a number of critical components in place to ensure compliance and enhance safety, including:

  • A CASA approved Safety Management System (SMS)
  • A CASA approved Safety and Quality Manager
  • Aircraft operating under CASR Part 42 – we are a Continuing Airworthiness Management Organisation (CAMO)
  • A CASA approved Continuing Airworthiness Manager who ensures all aircraft maintenance is conducted on time and to the highest standards
  • Aircraft maintenance is conducted under CASR Part 145 – we are an Approved Maintenance Organisation (AMO) with two main maintenance facilities in Darwin and Alice Springs
  • A CASA approved Chief Engineer
  • Aircrew are trained under our CASA approved CAR217/ Part 141 Training and Checking Organisation
  • Human factors training conducted annually for aircrew, engineers and operations staff

Chartair is regularly audited by CASA, our clients (including other airlines and mining companies), and internally by our Safety and Quality Manager.